“Unfortunately I lost the opportunity. As a new in the area I didn’t know where to park and how much time exactly could take from the parking lote to the departure spot. The GPS took me to The Continental parking lote. From there to the Beyside is approximately 15 minutes walking. Since I got to the parking lote and 40 minutes later I was trying to communicate with the Big Bus staff. IT WAS IMPOSSIBLE. I chatted with Viator agents and they neither got in touch with Big Bus. I lost my 6 tickets and the possibility for my friends from Venezuela to do this trip. I try to postpone…”

“Fun! Relaxing & the hostess was very funny. Bring cash...they work for tips...drinks were free. Would book it again”

“Our experience with Estefania was a jewel 💎! She was very welcoming, made sure we felt safe; got comfortable and allowed us to play our own music and have a good time !”

“The tour was excellent, our tour guide was very nice, and professional as well as our driver.”

“It was a great trip. I like it soo much. I’d would like to talk with Asgotina, she is very nice and enthusiasm.”

“This is the best boat tour I have ever been, boat was huge, the terrace with lights definitely set the mood, we had unlimited beer and it was cold delicious, you have to do it”

“Beautifully managed sunset sail - music they played was so good! Just in sync with the whole view and ambience! The sunset sail crew was exceptionally good and friendly! 10000% recommend if you want to go with your partner/friends/ family! It felt like a private cruise experience due to the people number limitations which i really liked!!!”

“Everyone was great and kind! We had a beautiful sunset. The guy on the mic had us laughing quite a bit!”

“Very very bad we wait very long time for pick up.it is delayed.we didnt join and i didnt get refund”

“durée de 60 minutes au lieu de 75 .. bateau vraiment plus que minimaliste .. peu de commentaires et animateur peu souriant et avenant ...”

“Really great! My teenage daughter loved it. We had a blast! Great way to see Miami! The guides are exceptionally nice and helpful. 10/10!”

“The trip was shorter than expected. We had gone the previous year and it was longer, they also took our photo when we boarded, this one did not. The tour director was going on and on about a tip , I found it a little much as most people only carry credit cards these days. Would recommend the trip with low expectations.”

“Cool boat ride although minimal views until last view of Miami skyline. Did not take advantage of bar options. They have a raffle which essentially is a marketing ploy for timeshare membership.”

“Wow, what an experience. Thoroughly enjoyed it. We did have a bit of a rough start. Our booking had the wrong start time (we were a half hour too early) and they didn't have our reservation, but no hassel to them! After ensuring there were enough gear for everyone, we were kitted up, safety briefing done and we were off down the ladder and into our kayak. There were two guides (Sean and ? sorry forgotten his name) on the water with us. They made sure we were enjoying it, we remained hydrated and that we were going at a pace we were comfortable with. if you get the opportunity,…”

“The whole experience was horrible and ruined our evening.? The driver never showed up to pick us up from the hotel. We waited for an hour. The customer service agent first said we were too early. Then they kept saying just wait he is on the way. Driver never showed.”