“Guide wasn’t very knowledgeable. He would point things out but gave no history of why it was important. Didn’t give clear directions when dropping us off for cruise. Many of us missed the cruise we were to be on. We were also told guide from cruise would tell us where to meet bus to take back to meeting point and that didn’t happen. We had to wait another hour for bus back. When I called office about the cruise meet up point, the lady would hang up on me. Would not recommend this tour with this group.”

“The tour operator is not organised well. For messages I sent there was no reply. The one day tour I booked had three components. 1. City tour. 2 Biscayne Bay cruise 3 Everglade air boat When we went to tour operator office, the staff there wrongly sequenced the tour for us with the result we could do only first two on that day . Then they offered the third one after two days later Since we were in Miami for three days we could take it. Otherwise we would have missed the Everglades air boat for the poor organisation of the tour operator. Further for going to thier office one…”

“Scenic views of Miami and well executed tour of the critical sections of the city. From start to finish, they did a good job on this tour.”

“Awesome tour saw all of Miami’s highlights. In particular our visit to little Havana was very interesting. Good job 👍”

“This was a great experience well worth it the tour guide was friendly and fun I definitely recommend”

“Very good and very informative tour. Our guide, Al was excellent and knowledgeable about Miami. Highly recommend.”

“I purchased this package for 2 as a Valentines gift. It was a surprise flight. On the date we arrived 15 min prior and contacted an operator as we were instructed. Our flight was from 10 and to 10:30am. We were told to wait in the lobby for their agent to meet us. Nobody came and at 10:05 I called again. I was told that agent was there and didn't see us (while we were sitting on the sofa in the center of the lobby and nobody else were there!). They apologized and said they are coming back again. At 10:25 I called again and asked what's going on. Agent…”

“Very thorough tour. We saw so much of Miami in a relatively short time. Our guide was very nice and accommodating. Great for those who want to see a lot of neighborhoods without doing a lot of walking.”

“We waited over an hour on the bus for another group to join us. No one shared this information with us until we asked what the delay was. Poor customer service on their part. One of our f group was not dropped at her hotel and they passed it. They got her an Uber to get to her hotel and she didn’t get back until 7 pm. Not happy with this tour.”

“Leo was a great tour guide and Santi a safe and good driver. The tour sites were beautiful to behold and to make memories to remember.”

“La guida Manuel è fantastica, spiega con simpatia le informazioni della città. La parte in barca un po' meno interessante e il giro è durato meno di un ora. Bella esperienza per conoscere Miami.”

“It was a good small group experience. Our guide Hagen was helpful and knowledgeable. We got to see places which we would not have gone on our own. It gave a better experience of Miami”

“Great driver/guide. Was very punctual and knowledgeable, good humour and flexible in adjusting the route as we drove.”

“Absolutely loved this tour. Our guide could not have been more accommodating, and he had so much knowledge about the area. I highly recommend this tour as a way to see the highlights of Miami!”

“charles est un guide chaleureux, professionnel, belle visite ,à recommander”